Introduction
We provide free and confidential information and support services to the people who live in Merri-bek.
- Need help with finding services in your area?
- Need help managing expenses like school costs or utility bills?
- Struggling to put food on the table?
- Come and chat to us.
Our Services
Information, Advocacy and Referral
Our friendly and experienced team are available to talk with you and explore different services and programs to best meet your needs.
We provide support to help you to connect and stay connected to your local community.
We assist people to connect with information, advocacy and referral to appropriate services and programs.
We provide practical assistance such as filling out forms, letter or email writing or assistance to negotiate a utility bill payment.
Our service is:
- impartial and non-judgemental,
- culturally sensitive
- confidential and open to all, regardless of age or background.
Education Support
When funding is available, we provide assistance with school expenses.
Support can include assistance obtaining books, uniforms and other equipment for primary and secondary school students.
Energy Assistance Program
The Energy Assistance Program is a free service designed to support you if you are having trouble paying your energy bills. We can help you to save money and receive help connecting with your energy retailer.
The program aims to:
- provide you with one-on-one help to navigate the energy market
- help you manage the rising cost of living by saving money on energy bills
To access the program, you should:
- hold a Commonwealth Government Concession card; or
- be struggling or expecting to struggle to pay your energy bill.
Volunteer Program
Volunteering is a way to become involved in your local community whilst meeting new people, learning skills or trying something new.
We help people identify their areas of interest and offer a range of volunteering options.
Please contact us today about to come and join the team or to get more information on volunteering options.
For a copy of the Volunteer Community Support Worker position description click HERE.
Student Placement Program
We offer a student placement program as we have a strong commitment to students undertaking placement. Students work with a strong supportive team. Please contact us today about undertaking a student placement at CIS Merri-bek.
Material and Financial Assistance Program
When funding is available, we may be able to assist you with food, personal care items, practical items and financial assistance.
For information on any of these services please contact us via the Send us a message form below or phone (03) 9350 3737.
