Become a Member Agency

Become a CISVic Member Agency

As the peak body for the community information and support sector, we provide a range of services to strengthen and support our members. This includes advocacy, leadership and support.

Testimonials from members

CISVic Member Agency

“CISVic models both inclusiveness, understanding and compassion through the quality and personalities of your staff members.”

CISVic Member Agency

"As agencies are often time poor due to increased client presentations and internal program delivery, capacity to promote and advocate for ourselves is hindered. Having the skills and advocacy of CISVic behind our agency ensures we are represented and acknowledged. The strength in numbers concept also compounds the weight of influence and recognition in the welfare sector"

CISVic Member Agency

“CISVic provides a lot of guidance and helpful advice. We are a 100% volunteer agency. It is great to be able to communicate with knowledgeable people when we have something to work out.”

Membership benefits

Membership benefits

At CISVic, we campaign for change.

We have strong connections to government departments and sit on a number of state and federal government advisory committees.

Advocacy may be one-on-one e.g., advocating to a local council for additional funding for a local member) or global (i.e., for the whole membership for example, talking to state government regarding utility hardship).

We consult with our members on a range of issues.

We represent them to all levels of government and advocate on behalf of them and their communities.

Our members have a common model, they are generalist services who provide holistic assessment and support, abide by standards and policies and benefit from the synergy of group branding.

We distribute information, resources, and funding opportunities to our members via a fortnightly ebulletin, a members-only section on our website and a policy and practice newsletter to members and the broader sector.

We have good connections with other peak bodies and relevant stakeholders.

Our representation includes undertaking research and writing/participating in policy submissions to government.

We provide local regional networks to facilitate local connections among members.

We facilitate peer support for caseworkers.

We provide accredited and non-accredited training & professional development opportunities for volunteers and other staff.

Our insurance coverage extends to all members.

We recognise the significant efforts of individuals involved in the sector by adding them to the Honour Roll.

We support and promote inclusive and sustainable community volunteering.


Membership types

Membership types

CISVic provides operational support, sector development and representation & advocacy for the information and support sector. CISVic members enjoy a wide range of benefits. Membership may extend to organisations, and individuals.

There are three categories of membership:

  • Full members enjoy the whole range of benefits,
  • Associate members enjoy most of the benefits excluding voting rights (but may be co-opted member of the Committee of Management),
  • Individual membership.

Membership to CISVic requires that agencies agree to support CISVic’s statement of purposes and comply with the Standards and Policies of the Association. In addition, full members enjoy voting rights in CISVic elections to help direct the future of the organisation; Board & Working Group eligibility to actively participate in leading the sector.

We have prescribed membership fees for each category which are available upon request.


Membership application

Membership application

There are a number of categories of CISVic membership which includes full and provisional membership; associate membership; and individual membership. Information provision is a core requirement for CISVic membership.

Benefits are many and varied. Please take a look at our Fact Sheet Membership Benefits

Application process

Interested organisations need to complete the application form and submit it with the prescribed supporting documents. Applications are considered by the Board at their bi-monthly meetings. Organisations will be advised of the outcome of their application as soon as practical after that meeting.

Application documents

Fact Sheet – Options, Rights and Obligations

Application form

Who are our members

List of our Member Agencies

Community Information and Support Services

Access Health (CamCare)

Banyule Support and Information Centre

Bayside Community Information & Support Service

Bendigo Family and Financial Services

Casey North Community Info & Support Service

Chelsea Community Support Services

City Life Community Care – City Life

Community Information and Support Cranbourne

Community Support Frankston

Council of Single Mothers and their Children

Countrywide Community Missions Victoria

Darebin Information, Volunteer & Resource Service

Diamond Valley Community Support


Endeavour Ministries

Healesville Interchurch Community Care Incorporated


Knox Infolink

Laverton Community Integrated Services

LinC Church Services Network Yarra Valley

Make a Difference Dingley Village

Maroondah Community Assist

Mentone Community Assistance & Information Bureau

Monash Oakleigh Community Support & Information Service

Monash Waverley Community Information & Support

Mornington Community Support Centre

Port Phillip Community Group

South East Community Links

Southern Peninsula Community Support

Stonnington Community Assist

Sunraysia Information & Referral Service

South Gippsland Citizens Advice Bureau

Uniting (Victoria & Tasmania)

Western Port Community Support

Whitehorse Emergency Relief & Support

Whittlesea Community Connections

Volunteer Resource Services

Ballarat Foundation

Bendigo Volunteer Resource Centre

Volunteering Geelong

Food Shares

Albury Wodonga Regional Foodshare

Bendigo Foodshare

Diamond Valley Foodshare

Geelong Food Relief Centre Geelong Food Relief Centre

Regional Food Security Alliance

Shepparton Foodshare

Support Services

Bellarine Community Support Register Home – Bellarine Community Support Register (

Eastern Emergency Relief Network

Friends For Good

Melbourne East Disability Advocacy (MEDA) Melbourne East Disability Advocacy – MEDA

North East Citizen Advocacy

Somali Australian Council of Victoria

Women Wellbeing Australia Inc