News

For all media related enquiries please contact CISVic’s Executive Officer, Kate Wheller.

P: (03) 9672 2000
M: 0407 670 125
E: Kate@cisvic.org.au

South East Community Links

• Bring Your Bills Day – September 2023

Bendigo Family and Financial Services

• Income Support Payments – WIN News – September 2023

Many of our member agencies operate as energy mentors and can provide additional support relating to utility hardship under the Energy Assistance Program (EAP). The EAP is a free service designed to support you if you are experiencing difficulty and struggling with energy bills. It can help you access supports and resources to help you manage your energy costs.

The program aims to:

• provide you with one-on-one help to navigate the energy market
• help you manage the rising cost of living by saving money on energy bills
• help you understand the energy affordability support and help you take part in the energy market more often.

Our energy mentors can help by providing one-on-one assistance to:

• apply for eligible concessions and grants
• access your retailer’s hardship programs
• find, compare and switch energy offers
• understand energy bills and address billing errors
• provide energy saving and efficiency advice
• provide referrals to other services like financial counselling.

Download the PDF for participating agencies or call 9672 2003 for more information