About CISVic

Publications

Browse all CISVic reports and submissions here.

Annual Report 2022-2023

Annual Reports

2021-2022 Annual Report

2020-2021 Annual Report

2019-2020 Annual Report 

2018-2019 Annual Report 

2017-2018 Annual Report 

2016-2017 Annual Report 

Contact CISVic to enquire about annual reports prior to the 2016-17 financial year.

Research Reports

Research Reports 

As the peak-body for the Community Information and Support sector, our reports are informed by the experiences and knowledge of our member agencies and the communities that they support.

Volunteer Census

Volunteer Census Reports

At CISVic, we understand the vital role that volunteers play in our sector. Every day, our members are supported by volunteers who generously give their time, knowledge, and compassion to assist those seeking support during difficult times. Our third volunteer census aims to ensure that the volunteers who significantly impact our sector receive the recognition they deserve. It also serves as a platform to highlight their strengths as volunteers, hear their voices, and learn how we can best support them.

Submissions

Submissions

The publications listed below will be uploaded to the website before 30 December 2023.
Please contact admin@cisvic.org.au to obtain a copy prior to this date.

  • Essential Services Commission, Payment Difficulty Framework – June 2017
  • DSS Data Exchange Client Survey Discussion Paper – March 2017
  • DSS, FWC Redesign – March 2017
  • Independent Review of the Victorian Energy Markets – March 2017
  • Transition to Metering Competition in Victoria Options Paper – November 2016
  • RTA Review, Dispute Resolution Issues Paper – June 2016
  • Gender Equality Strategy – February 2016
  • Inquiry into Portability of Long Service Leave Entitlements – August 2015
  • Residential Tenancies Act Review – July 2015
  • The Education State – July 2015
  • Government School Funding Review – July 2015
  • Marriage Equality – June 2015
  • Inquiry into the Financial Hardship Arrangements of Energy Retailers, Endorsed by CISVic – May 2015
  • Verbal Submission to the Essential Services Commission Hardship Review – April 2015
  • Universal Periodic Review of Australia 2015, Endorsed by CISVic – March 2015
  • EWON Prepayment Meter Discussion Paper – August 2014
  • ACNC Replacement Arrangements, Endorsed by CISVic – August 2014
  • Welfare Reform Interim Report – August 2014
  • ESC Harmonisation Energy Retail Code & Guidelines – August 2013
  • National Financial Literacy Strategy – June 2013
  • Price Review 2013 – May 2013
  • Victoria Service Sector Reform – April 2013
  • ESC Victoria Harmonised Energy Retail Code – February 2013
  • ESC Customer Services Code Review – November 2012
  • Senate Inquiry into the Allowance Payment System for Jobseekers and Others – August 2012
  • Proposed Reforms to Small Credit Contracts – May 2012
  • Draft Telecommunications Consumer Protection Code – November 2011
  • ACMA regarding Calls to freephone and local rate numbers – November 2011
  • Letter to federal government for Equal Pay Funding Commitment – June 2011
  • PILCH Submission to Inquiry into the Charter of Human Rights and Responsibilities; CISVic Endorsement – June 2011
  • FaHCSIA regarding review of Financial Management Program – November 2010